Guests Reviews

Trip Advisor - June 2014
“If you want to be treated like royalty this is the place to stay”

"I stayed here for a week with my husband and another couple the place is absolutely out of this world it's peaceful it's quiet it is elegant and worth every penny that we spent. We stayed in a standard double bedroom beautifully decorated spotlessly clean, more than adequate for what we needed for this particular trip. Bed linen and towels are changed every single day. The staff from housekeeping,cleaners,waiting staff & bar staff are exceptional, a special mention however must be made to Jose one of the doorman thank you for all your help. All the staff make everybody feel very very special, nothing is too much trouble. I have stayed in some wonderful hotels around the world however I have never stayed anywhere that has made me so relaxed in such a peaceful atmosphere. Breakfast in the morning is wonderful with every type of ham cheese bread yoghurt & fruit you could possibly need you also have a choice every day of cooked hot food, I also enjoyed my Bucks fizz every morning. The pool area also kept in immaculate condition sun loungers and towels are provided and waiting staff are on hand to take your orders food and drink. I WILL BE GOING BACK" !
Trip Advisor - December 2013
Beautiful”5 of 5 stars Reviewed 15 December 2013

We stayed here after a river cruise. It was a beautiful hotel located in Estoril, right by Cascais. The lobby and restaurant area was beautiful, very charming. The staff were very helpful. Our room was beautiful and pretty big. The bathroom was very nice and updated. It was an easy walk to the oceanfront promenade. It is also right next to the Casino which is a nice walk even if you don't go into it. The gardens leading up to it are very nice. Overall, I really liked this hotel.

Room Tip: See if you can get a room facing the pool.
Stayed December 2013, travelled with family
Trip Advisor - October 2013
“Business hotel in Estoril”
5 of 5 stars Reviewed 20 October 2013

I did not stay here but made a business presentation and had lunch. I am not sure how to describe it, but the room we had was amazing with it's Art Deco furnishings that have been kept pristine. Every interaction with staff was very, very good. The presentation was well appreciated by those that attended, together with an excellent lunch.

  • Stayed October 2013, travelled on business


Trip Advisor 19th August

“One of the best hotels in Europe”

This was our 2nd visit to the Palacio, but for longer this time as we enjoyed it so much the first. This is a genuine 5 Star hotel, with superb staff and management. Breakfast is superb, the staff are happy caring and friendly, the doorman has been the doorman at this hotel since 1951 and is one of the world's longest serving hotel employee's. The decor and public rooms are grand but the hotel never feels large and sprawling. The Spa is one of the best we have been too and is attached to the hotel, brand new within the last few years. The pool is superb and is a newly refurbished overflow pool. My only criticism from last year was slow internet service and patchy coverage around the hotel, this has now been fixed and is great now covering the entire hotel and pool area. We will come back next year for longer!